Website Terms of Use

ABOUT HR AUTOMATE

Who owns, operates and uses HR Automate?

The HR Automate website and web application found at https://hrautomate.au (HR Automate) is owned and operated by HR Automate Pty Ltd (ABN 69 696 561 298) (we, us, our).

In these Terms, “you” and “your” refers to you, being the website visitor, subscriber, member or other user of our Services.

What does HR Automate do?

We provide the HR Automate Software Subscription, an annual subscription giving access to a library of human resources and industrial relations templates, forms, policies and guidance documents via our website. Where appropriate, we may also separately agree to provide tailored human resources consulting services to you in return for a fee.

The library is a private web application that you can access on our website or mobile platforms via a secure login, subject to availability and your account status.

We invite you to use the HR Automate website, including by:

• creating or registering an account or user profile on our website;
• accessing, purchasing, subscribing to or using our library of templates, documents and information;
• viewing our website, including educational material and content that we publish via the website;
• otherwise accessing the HR Automate website and web application; and
• if you wish, joining our mailing list,
• (together, the Services).
• These Website Terms and Conditions together with our Privacy Policy (the Terms) apply to all website visitors, subscribers, customers and other users of our Services.
• If you engage us to provide tailored HR consulting services in addition to the Services, we will enter into a separate agreement with you governing those tailored services.

AGREEING WITH THESE TERMS

How do you agree to the Terms?

By using our Services, you are agreeing to enter a legally enforceable contract with us under these Terms. This means that you and we must comply with the Terms.

You can accept the Terms electronically. When you click “accept”, “agree”, “consent” or “buy” using a device such as a mobile phone, desktop computer, laptop or tablet, your agreement or consent will be legally binding.

To access or use our Services, you must be at least 18 years old. If you accept the Terms on behalf of a business, organisation or other corporate entity, you warrant that you are authorised to do so.

If you subscribe or are granted access to the Services, you agree that you must comply with these Terms, including that all information accessed or shared on the website must remain confidential.

The nature of our relationship

Use of the Services does not create a consulting, legal, advisory or professional relationship between you and us. If we agree to provide customised or tailored consulting services to you outside of the Services, we will provide a separate quotation and terms of engagement to you before carrying out those services.

What to do if you don’t understand the Terms

If you are uncertain about the Terms, the Services or anything on our website, please contact us before disclosing any information, consenting to any Service or completing any purchase.

ACCESSING THE SERVICES

You need an account to use the Services

Most features of the Services require you to register an account with us. Each user must have an individual account.

Information required to create an account

To register an account with us, you must provide us with accurate information, which may include your name, the names of any other licensed users, business details including an Australian Business Number, a physical address, valid email addresses and telephone numbers. If you are registering an account on behalf of a corporate entity, we may ask you to provide evidence reasonably acceptable to us of your authority to do so.

You promise that any information that you provide while registering an account is accurate and correct, and that you will update your details when they change.

Account security

Each account will be protected by a password. User names and passwords are for each individual user’s use only. You must not share your username or password with any person who did not pay for the Services, including another person in your organisation, without our written consent.

You are responsible for keeping your password and username secure, and if you share this information with others, you do so at your own risk. We accept no liability for any activity that occurs in your account, including any purchase, subscription cancellation or deletion or manipulation of information.

You are responsible for ensuring that your employees, contractors and agents who access the Services through an account that you purchase comply with these Terms. We will treat any breach of these Terms by a person accessing the Services on your account as a breach by you.

If we believe that you or your personnel have breached these Terms or an applicable law, or that you have misused the website or the Services, we may suspend or cancel your access at any time.

Subscriptions

The HR Automate Software Subscription is offered as a single annual subscription. Current inclusions are listed on our website, and may change. Any changes or amendments to documents in the library, and any documents drafted or added specifically for your business, are a separate fee-for-service engagement, quoted and agreed with you before any work begins.

From time to time, you may request that we support you on complex matters including drafting bespoke documents, providing written formal advice, attendance at meetings, dispute representation, multi-issue matters, or any matter that in our reasonable judgement requires more than a brief response. Such requests will be referred for fee-for-service consulting. We are committed to promptly letting you know if a matter or request falls outside your subscription, in which case we will provide a quotation and terms of engagement before proceeding.

PRIVACY AND CONFIDENTIALITY I

Privacy and confidentiality is important

We are committed to keeping all relevant information confidential, and to protecting the privacy of all users of the website and the Services. Please read our Privacy Policy carefully.

We will comply with all relevant Australian privacy laws that apply to us and the Services. Information collected and stored in the course of the Services may include data that is classified as “personal information” or “sensitive information” under the Privacy Act 1988 (Cth). We will comply with all relevant requirements of the Privacy Act in relation to such data.

We will take all reasonable steps to protect information uploaded to our website from misuse, loss or unauthorised access. We will do this by implementing strong security measures, including:

• 256-bit encryption for data in transit and at rest;

hosting all information on servers located in Australia, that meet all relevant statutory requirements and industry standards in relation to data protection; and

appropriate user-based and organisational access controls.

We will never disclose any information that we receive in the course of the Services without the information owner’s prior written consent, unless required by law to do so.

If we experience a data security breach that may result in serious harm to individuals, we will, as soon as practicable:

• comply with any legal requirement to notify the relevant government authority and all affected individuals; and
• comply with all other legal obligations to address the data breach.

We may use third party service providers to support the delivery of the Services, including to process payments. We take reasonable care in selecting reputable providers that maintain appropriate security and privacy standards. However, once information is transmitted to or processed by a third party provider, that provider's own privacy policy governs the collection, use and storage of your information. We encourage you to review the privacy policies of any third party providers before submitting personal or payment information.

Generative AI

From time to time, we may use generative artificial intelligence tools and technologies to support the efficient delivery of the Services. By accessing the Services, you consent to our use of those tools.

We will ensure that any data that is processed through AI tools and technologies is handled in accordance with applicable privacy and data protection laws.

PAYMENT AND RENEWAL

Pricing

We provide access to the Services on a subscription basis. The current pricing for the HR Automate Software Subscription is listed on our website. All prices advertised on the website are in Australian Dollars and are GST-inclusive. Although we will endeavour to let you know of changes to prices, ultimately these may change at any time without advance notice to you.

We do not offer a free trial unless expressly advertised or agreed in writing. If we do agree to offer a free trial period, the terms of that trial will be set out at the time of registration or sign up.

Authority to process payments

By subscribing to the Services, you authorise us or our third party payment processor to charge the applicable fees on a recurring renewal basis until you cancel your subscription. Payment for subscription to the Services is payable monthly or annually in advance by direct debit from your nominated bank account or credit card. Second and subsequent subscription fees for monthly subscriptions will be debited on the same day of each subsequent month, and for annual subscriptions, on the anniversary of the first payment. Failure to pay may result in suspension of access to the Services.

By submitting payment information, you authorise us to provide that information to third parties (such as payment platforms) to facilitate payment and subscription renewals. You agree to verify any information requested by us or our payment platform for the purposes of acknowledging or completing any payment.

You authorise us or our payment platform to obtain or determine updated or replacement expiration dates for your credit card if the credit card you provided to us expires. We reserve the right to charge any renewal card issued to you to the same extent as the expired card. If payment is not received from your credit card issuer, you agree to pay all amounts due upon demand. You agree to pay all costs of collection, including legal fees and costs, on any outstanding balance.

Information must be accurate

You warrant when purchasing Services that any credit card or payment information that you provide to us or to our payment platform is accurate and complete and that there are sufficient available funds in the nominated account to enable the direct debit to be honoured, and any charges incurred by you will be honoured by your financial institution or credit card company. You agree to pay any charges that you incur, including any taxes, and that if your payment method is not honoured for any reason, you will pay any additional charges that we incur due to the failed payment.

SUSPENSION, CANCELLATION AND REFUNDS

Cancelling your subscription

You may cancel the renewal of your subscription using the account settings or by notifying us in writing at any time before a scheduled direct debit payment.

Refunds available where required by law

As access to the Services and the material on the website is digital, refunds are only available where required by the Australian Consumer Law. There is no cooling off period, and we do not offer refunds because you change your mind, including in relation to the annual subscription. Please read these Terms and all other information carefully before you access or use the Services, and contact us if you have any questions.

If we agree or are required by law to grant you a refund:

• we will refund your money within 14 days after we become aware of the entitlement to a refund;
• we will immediately remove your access to the website and the Services; and
• you must immediately cease using the website and the Services.

Removal of your access to the Services due to your breach of these Terms does not entitle you to any refund of the subscription price.

Suspension or Termination by us

We may suspend or terminate your access to the Services at any time, for any reason, including if:

• you misuse the website or the Services;
• you breach these Terms;
• you do not make a payment by the time it is due, including if an automatic payment fails or is reversed; or
• we discontinue the Services.

On termination, your licence to access the Services ends.

Termination of access to the Services does not affect or prejudice any of our rights accrued before the termination, or release either your or us from obligations that by their nature survive termination, including all warranties and obligations of indemnity or confidentiality and our right to recover any payment. The exercise of our rights under this clause 6 does not affect or limit our ability to exercise any other rights under the Terms.

USE AND OWNERSHIP OF TEMPLATES, FORMS, POLICIES AND GUIDANCE DOCUMENTS

We own all intellectual property

Any intellectual property on the website and in any Services belongs to or has been lawfully licensed to us. This includes copyrights, trademarks, proprietary information, designs, patents and other intellectual property rights, trade secrets, business information, business names, logo, designs, text, videos, audio files, graphics, worksheets, fact sheets, templates, presentation slides, other files and software (the Content). Your use of the website, including purchase of or access to any Services or Content, does not grant or transfer any rights, title or interest to you in relation to the Services or the Content except as specifically allowed by these Terms.

Licence to use Services and Templates

We provide a subscription-based library of human resources and industrial relations templates, forms, policies and guidance documents (Templates). Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to:

• access the Services for the duration of your active subscription;
• download Templates and other documents made available under your subscription;
• use and apply Templates internally within your own business or organisation.

Limitations on licence

You must not:

• resell, redistribute, sublicense, transfer, share, publish, transmit or otherwise make Templates available to any third party outside your own business;
• use Templates to provide HR consulting, legal or advisory services to third parties;
• remove or obscure any copyright, trademark or proprietary notices on Templates;
• use the Services in a manner that is unlawful, fraudulent, misleading, defamatory, or that infringes the rights of others;
• attempt to reverse engineer, scrape, or bulk-download the Services or Template;
• modify, copy, reproduce, distribute or use the Services or the Templates other than as set out in these Terms or with our prior written consent;

create or participate in the creation of derivative works from the Services or the Templates; or

display, reproduce or perform, or in any way commercially exploit in any format whatsoever any part of our website, the Services or the Templates for commercial purposes,

without our prior written consent.

If we reasonably believe that you have misused the Services, the Content or the Templates or otherwise breached these Terms, we may immediately remove your access and terminate your licence to use the Services and the Templates. You will not be entitled to any refunded payments if your access is removed in this way.

CHANGES TO THE HR AUTOMATE TERMS, WEBSITE OR WEB APPLICATION

What happens if the Terms change?

We may update these Terms occasionally. We will post changes on our website, and, where practical, notify you by email. If we change the Terms, the change will be effective from the date that we post the revised Terms on our website. It is up to you to review these Terms periodically. If you continue to use the Services, you are confirming that you accept such changes.

Can the HR Automate website or Services change or stop?

We may modify or discontinue any of the Services, our website or change any prices published on the website at any time. While we will do our best to inform you of such changes, we do not promise to give you notice. Unless otherwise required by law, we will not be liable to you for any change in the Services or the website.

We may refuse access to our website or the Services to any person at any time, for any reason. We are not liable for any loss that you suffer as a result of such discontinuance or exclusion.

LIABILITY

You must not rely on general information

The information and materials provided in the course of our Services are general in nature and for guidance only. We accept no liability for reliance on the Services as customised HR, industrial relations, workplace safety, financial or legal advice.

You warrant that you have not relied on any representations by us as to currency or accuracy of the Services, regulatory or legislative compliance or potential financial impacts of any kind that may be derived from your use of the Services. You will undertake your own due diligence and seek professional advice (including legal advice) before applying any learnings from the Services, taking into account your own personal circumstances and the specific circumstances of your business.

Australian workplace law is complex and changes frequently. What is appropriate for one workplace, role or jurisdiction may not be appropriate for another. You acknowledge and agree that:

• you are responsible for assessing whether any Template reflects current law and is appropriate for your circumstances before using it;
• you are responsible for ensuring any Template is correctly completed, lawfully applied, and consistent with applicable awards, enterprise agreements, the Fair Work Act 2009 (Cth), state legislation, common law principles and your own contractual obligations;
• you must obtain independent legal or HR advice before relying on any Template, including in circumstances involving terminations, disciplinary action, redundancies, restructures, contract negotiations, and disputes.

HR Automate offers paid consulting services to support you in higher-risk situations such as those described above. If you use the Services without engaging those consulting services or other independent advice, your use of the Services remains at your risk.

Limitation of liability

You indemnify and release us, our affiliates, officers, employees and agents from any loss, liability, claim, demand or expense (including legal fees) arising out of or in connection with the Services, including as a result of:

• your or your employee, contractor or agent’s use or misuse of the Services or any Template;
• your or your employee, contractor or agent’s breach of these Terms;
• your violation of any law or the rights of any third party;
• any employment, industrial or workplace decision you make in reliance on the Services or any Template;

To the extent permitted by law, including the Australian Consumer Law, neither we nor any of our affiliates, officers, employees or agents is liable for any direct or indirect losses, liabilities, claims, actions, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims by third parties or any other losses arising from or in connection with your use of the Services, your inability to access the Services, interruption or outage of our website or any Content that is inaccurate, incomplete or out of date.

If the Services are subject to the provisions of the Australian Consumer Law, our liability is limited to replacing the Services or the payment of the cost of resupplying the Services.

External links

Our website may contain links to third party websites. These links are provided for your convenience only. We do not control, endorse or accept responsibility for the content, privacy practices or security of any third party website. We recommend you review the terms and privacy policy of any third party website before using it. Accessing third party websites is at your own risk.

GENERAL

These Terms and the Privacy Policy, together with any changes agreed in writing, constitute the entire agreement between us and you in relation to your use of the website and the Services and supersede all previous communications, negotiations and agreements, whether oral, written or electronic.

If any of these Terms is found to be invalid or unenforceable, that term will be severed and the remainder of the Terms will continue in full force and effect.

If either of us does not enforce any right or provision under the Terms, that does not mean that we have waived that right or provision. Waivers will only be effective if confirmed in writing.

You must not assign or transfer your rights under these Terms without our prior written consent. We may assign these terms to a successor entity, but will give notice to you if we do so.

What laws apply to these Terms?

HR Automate Pty Ltd, the website and the Services are based in Western Australia and these Terms are governed by the laws of Western Australia.

What happens if we have a dispute?

If you believe that a dispute has arisen between us in relation to the Services or these Terms, please contact us in writing so that we can both, acting in good faith, work to resolve the dispute as quickly as possible. If unresolved, disputes must be referred to mediation before legal proceedings can commence.

CONTACT

Questions about these Terms, the Privacy Policy and the Services can be sent to:

Email: info@hrautomate.au

Phone: (+61) 404 313 120

Last updated: 25 May 2026