Privacy Policy

WHO WE ARE AND WHAT WE DO

The HR Automate website and web application found at https://hrautomate.au (HR Automate) is owned and operated by HR Automate Pty Ltd (ABN 69 696 561 298) (we, us, our).

We provide the HR Automate Software Subscription, an online library of human resources and industrial relations templates, forms, policies and guidance documents via our website (the Services). Where appropriate, we may also separately agree to provide tailored human resources consulting services to you in return for a fee.

In this Privacy Policy, “you” and “your” refers to you, being the website visitor, subscriber, member or other user of our website or Services.

This privacy policy explains how we collect, use, store and protect all private information, including personal and sensitive information.

WE VALUE YOUR PRIVACY

We are committed to protecting the privacy of all users of our website and Services. In operating our website and supplying the Services, we follow and comply with Australian privacy laws.

When you use our website or contact us, you may provide information that is classified as “personal information” and “sensitive information” under the Privacy Act 1988 (Cth). By "personal information," we mean anything that could identify you, including your name, email address, phone number, or your IP address. By “sensitive information”, we mean sensitive information about an individual’s personal characteristics, as defined in the Act.

We understand that you may authorise your employees or contractors to use the website on your behalf. If so, we may ask that person to demonstrate to us that they have your clear consent to do so.

We take all reasonable steps to protect information uploaded to our website from misuse, loss or unauthorised access. We do this by implementing strong security measures, including secure hosting, encrypted password storage, restricted access controls, and regular software updates. We will never knowingly disclose any information uploaded to our website without the information owner’s prior written consent, unless required by law to do so.

THE INFORMATION WE COLLECT

By accessing our website, using the Services and providing information to us, you consent to the collection, use and disclosure of that information has described in this Privacy Policy. Usually, you give us this information directly when you make a purchase, call us, email us, or fill out forms on our website.

Information you provide when you register an account, subscribe to the Services or contact us

• Name, email address, phone number and business name when you sign up, contact us, or subscribe;
• Account credentials (username and a securely hashed password);
• Billing and payment information;

Other information you submit when contacting us, completing forms, requesting support or requesting consulting services.

When we process payment for your subscription, we use trusted third-party payment processors (like Stripe or PayPal) to handle your payment details. We may receive transaction confirmations and payment status updates from our payment processors, but we do not store your full credit card details on our systems or in our files, because these are securely handled by our payment processors.

Other information

From time to time, we may collect other information about you, that may or may not be “personal” or “sensitive” information under Australian privacy law. That information may include:

• IP address, browser type, device type, operating system;
• website usage information, including pages visited, referring URLs, time spent and other usage data;

cookies and similar tracking technologies.

• your purchase history;

legal and financial records as required by Australian tax law; and

information from public sources when relevant.

As the Services do not include data storage, we do not collect or store personal information about your employees or third parties through the Services.

HOW WE USE YOUR INFORMATION

We use information to operate the website and deliver the Services, which includes:

• processing subscriptions and subscription payments;
• registering and managing user accounts;

keeping you updated about what we do, including sending you marketing emails if you are happy to receive them; and

complying with our legal obligations.

We use cookies to improve your experience on our website and to understand how people use our site. If this concerns you, most web browsers let you control cookies. You can usually find these settings in your browser's privacy or security options. Disabling some cookies may affect website functionality.

HOW WE PROTECT AND STORE YOUR INFORMATION

We may keep your information for the period required for tax or legal purposes. We will always take reasonable efforts to protect it from being misused, lost, or accessed by third parties, including the following steps:

• using technical security measures (such as encryption) and organisational measures (such as educating our staff) to protect your information;
• handled payment details using secure, industry-standard payment processors, and ensuring we don’t store credit card details on our systems;

regularly reviewing our security; and

using SSL encryption to protect information you send to us.

When we no longer need or are required to store your information, we will either delete it securely or remove anything that could identify you.

SHARING YOUR INFORMATION

We do not sell information, and will never use or share your personal information except as described in this policy unless you have agreed, or the disclosure is required by law.

We may share information with trusted service providers that help us run our business, which may include

• payment processors that we use to process your payments securely, including Strip and PayPal;
• subscription and membership platform providers, including Ultimate Membership Pro;
• email and information technology service providers;

website hosting and analytics providers, including Google Analytics; and

our professional advisers, but only where necessary.

These companies can only use your information to provide services to us, and must comply with applicable privacy laws in doing so. They cannot use your information for their own purposes.

Some of our service providers (including payment processors) may be located overseas. When this happens, we take steps to ensure they protect your information properly or have similar privacy protections to Australia. All information collected and stored in the course of the Services is stored on servers in Australia.

Although we use trusted suppliers, we are not responsible for how other websites and service providers handle your information, even if you communicate with them through links on our site. In this case, the website or service provider’s privacy policy will apply.

Apart from business reasons as set out above, we will only share your information if reasonably required, such as:

• to prevent injury or protect health and safety;

to investigate suspected illegal activity; or

to comply with legal requirements, such as tax obligations or court orders.

NOTIFIABLE DATA BREACHES

If we experience a data security breach that may result in serious harm to individuals, we will, as soon as practicable:

notify the relevant government authority as required by law, together with all affected individuals; and

comply with all legal obligations to address the data breach.

WE MAY SEND YOU EMAIL INFORMATION, UPDATES AND NEWSLETTERS

If you agree to receive emails from us, we may use your information to send you:

• purchase confirmations, access and subscription renewal updates;
• maintenance and outage details and reminders;

newsletters and updates about new products or services; and

special offers and business news.

You can opt out of marketing emails at any time by clicking unsubscribe in any email we send you or otherwise letting us know that we should stop sending them. If you opt out of marketing emails, you will still receive important emails about subscriptions or services that you have purchased.

UPDATES, QUESTIONS AND CONCERNS

You can ask us for a copy of the information we have about you at any time.

If you notice that our information about you is wrong, incomplete, or out of date, please let us know and we will fix it. We will not charge you to access your information, but we may charge a small administrative fee if you want us to provide a copy. We will let you know about any fees before we process your request, and we may need to verify who you are before releasing your information.

Our website and Services are intended for users aged 18 and over. We do not knowingly collect information from children. If you believe we hold information about a child, contact us and we will take steps to delete it.

We may update this privacy policy from time to time. We will always post the latest version on our website. If we make substantial changes, we will try to let you know where practical.

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

HR Automate Pty Ltd ACN 696 561 298

Email: info@hrautomate.au

Phone: (+61) 404 313 120

Perth, Western Australia

Effective date: 26 May 2026