Choose the level of HR support that suits your business
Three tiers built around what your business actually needs — from a full library of compliant HR documents, all the way through to ongoing HR and IR advice from senior consultants.
What you get with every membership
Every resource you need to manage your staff effectively.
From hiring to firing, performance to policy — built for Australian SMEs, kept current with Fair Work, and backed by senior HR experts.
HR Essentials
Instant access to our complete HR document library — fully customisable to your business and supported by plain-English guidance notes on when and how to use each one.
- Full document library (valued $15,000+)
- Contracts, policies, letters & forms
- Plain-English guidance notes
- Searchable case law database
- Weekly workplace law updates
- Branded with your company details
HR Support
Everything in Essentials, plus email support from senior HR experts to help you choose, tailor and apply documents to your specific situation.
- Everything in HR Essentials
- Email support from senior HR consultants
- Hands-on template tailoring & review
- Advice on what to use, when and how
- Process walkthroughs (misconduct, investigations)
- Discounted rate on one-on-one consults
Dealing with a misconduct issue? We'll step you through exactly which documents you need and how to run a compliant complaint process — start to finish.
HR Advisory
Everything in Support, plus general HR and IR advice on the situations themselves — the closest thing to having an experienced internal HR manager on email.
- Everything in HR Support
- General HR & IR advice on situations
- Guidance on conversations, decisions & strategy
- Award interpretation & compliance queries
- Priority response time
- Discounted rate on one-on-one consults
"An employee has raised a bullying complaint — what should I do first?" You'll get walked through it, step by step.
Every membership includes
Need hands-on help beyond email?
For matters that go beyond email — running an investigation, attending a meeting, drafting a custom contract, or representing your business — one-on-one HR and IR consults are available on a fee-for-service basis, at a discounted member rate.
Frequently asked questions
What's the difference between Support and Advisory?
HR Support is document-centric — we help you choose, tailor and apply documents from the library, including walking you through processes like investigations or terminations.
HR Advisory goes further — we advise on the situations themselves, not just the documents. It's the closest thing to having an internal HR manager on email.
Who actually answers my emails?
Senior HR and IR consultants — experienced practitioners, not the entry-level grads other providers put on the front line. The same people you read about on our team page are the ones reviewing your documents and replying to your questions.
Are the templates Fair Work compliant?
Yes. Every template is drafted in line with the Fair Work Act 2009, the National Employment Standards, and relevant Australian legislation. We update templates whenever the law changes and notify all members.
Can I upgrade or downgrade later?
Yes — change your membership anytime from your dashboard. Upgrades take effect immediately; downgrades take effect at the end of your current billing period.
Can I cancel anytime?
Yes — no lock-in contracts, cancel from your dashboard anytime.
Monthly memberships stop at the end of your current billing month.
Yearly memberships are billed upfront for 12 months. If you cancel partway through, access continues until the paid period ends. No refunds for unused months.
What if I just want one specific document?
HR Automate is built around full library access rather than one-off purchases. With Essentials starting from a low monthly cost, most members find it more affordable to subscribe for a month or two and download everything they need — plus they get the case law database and weekly updates included.
Do I need a separate account for each business?
Yes, memberships are per-business. If you operate multiple businesses, each one needs its own membership so the documents are correctly branded and stored separately. Get in touch for multi-business pricing.
How do the one-on-one consults work?
For matters that go beyond email — investigations, meetings, custom drafting, representation — you can book a one-on-one consult with a senior consultant on a fee-for-service basis. Members get a discounted rate on standard fees.
Still not sure which tier is right for you?
Get in touch and we'll help you choose the right level of support for your business — no obligation.
Talk to us